bdoko Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and bdoko ("bdoko", "we", "us", "our"), the operator of the online gaming platform accessible at bdoko.io. By accessing, registering on, or using any part of the bdoko platform — including casino games, sports betting, live dealer games, and all associated account and payment services — you acknowledge that you have read, understood, and agreed to be bound by these Terms.

These Terms apply to all users of the bdoko platform, including visitors who browse the site without registering and registered players who hold an active bdoko account. Your continued use of the bdoko platform following any update to these Terms constitutes your acceptance of the revised Terms as of their effective date.

bdoko reserves the right to update, amend, or replace these Terms at any time. Where changes are material, bdoko will provide reasonable advance notice via email or on-platform notification. It remains your responsibility to review these Terms periodically. The most current version of these Terms will always be available at bdoko.io/terms-conditions.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the bdoko website, mobile-optimised site, and all associated services available at bdoko.io .
• "Account" means the personal account created by a Player upon completing the bdoko registration process.
• "Player" means any individual who has registered an Account on the bdoko platform and meets the eligibility requirements set out in Section 3.
• "Balance" means the total funds held in a Player's Account at any given time, comprising real-money deposits and any credited bonus funds where applicable.
• "Bonus Funds" means any promotional credits, free spins value, or other non-cash incentives credited to a Player's Account pursuant to a bdoko promotion.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before the resulting winnings become eligible for withdrawal.
• "Restricted Territory" means any jurisdiction in which the use of the bdoko platform is prohibited by applicable law.
• "KYC" means Know Your Customer — the identity and age verification process required before a Player's first withdrawal is processed.
• "BDT" means Bangladeshi Taka (৳), the primary currency used on the bdoko platform.

3. Eligibility and Registration

To be eligible to open and maintain an Account on bdoko, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are aged 21 years or older.
• You are registering on your own behalf and not on behalf of any third party.
• You are not a resident of a Restricted Territory where online gaming is prohibited under applicable local law.
• You have not previously had an Account on bdoko that was suspended or terminated for breach of these Terms.
• You are not an employee, contractor, director, officer, or close family member of a person employed by bdoko or any of its associated entities.
• You have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.

3.1 Registration Process

To open an Account, you must complete the bdoko registration form and provide accurate, complete, and current information including your full legal name, date of birth, email address, and preferred payment method details. You agree to update your registration information promptly if any of the details you have provided change.

3.2 One Account Policy

Each Player is permitted to hold one Account on the bdoko platform. Opening duplicate or multiple accounts — whether using the same or different personal details — is strictly prohibited and constitutes a material breach of these Terms. bdoko reserves the right to close all duplicate accounts and to forfeit any balances held therein.

4. Account Management

You are solely responsible for all activity that occurs within your Account. You must keep your username, password, and any two-factor authentication codes strictly confidential and must not share them with any third party under any circumstances. bdoko will never ask you for your password via email, chat, or any other channel.

If you believe that your Account has been compromised or that unauthorised access has occurred, you must notify bdoko immediately by contacting support at [email protected]. bdoko will take reasonable steps to suspend your Account pending investigation.

4.1 Account Verification (KYC)

bdoko is required to verify the identity and age of all Players prior to processing the first withdrawal. Verification documents may include a national identity card, passport, or driving licence, together with proof of residential address dated within the last three months. Verification documents must be submitted in a legible format. bdoko reserves the right to place a temporary hold on withdrawal processing until verification is satisfactorily completed.

4.2 Inactive Accounts

An Account that has not recorded any login activity for a continuous period of twelve (12) months will be classified as inactive. bdoko may apply a monthly account maintenance fee of ৳100 to inactive accounts, deducted from any remaining real-money balance. Players will be notified by email before any fee is applied. An Account with a zero balance that has been inactive for thirty-six (36) months may be closed at bdoko's discretion.

5. Deposits and Payment Methods

bdoko accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Additional payment methods may be introduced or withdrawn at bdoko's discretion. All accepted payment methods are displayed in your Account dashboard at the time of deposit.

5.1 Minimum and Maximum Deposits

The minimum deposit amount is ৳200. Maximum deposit limits vary by payment method and may be subject to additional limits applied under responsible gaming settings configured by the Player. bdoko reserves the right to adjust deposit limits at any time.

5.2 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are generally credited to your Account immediately upon confirmation from the payment provider. Bank transfer deposits may take up to one (1) business day to clear depending on the sending institution. bdoko is not responsible for delays caused by third-party payment processors.

5.3 Prohibited Payment Sources

You must only deposit funds from payment accounts registered in your own name. Deposits from third-party accounts, anonymous payment sources, or credit card cash advance facilities are strictly prohibited. Any deposits identified as originating from a prohibited source will be returned and the relevant Account will be subject to review.

6. Withdrawals

Withdrawal requests may be submitted at any time through the bdoko Account dashboard. Withdrawals will be processed to the same payment method used to make the corresponding deposit. bdoko does not process withdrawals to third-party accounts or to payment methods not previously used for a deposit to that Account.

6.1 Withdrawal Processing Times

bdoko aims to process withdrawal requests within thirty (30) minutes for bKash, Nagad, Rocket, and Upay. Bank transfers may take up to three (3) business days. Processing times are estimates and may be extended in cases where additional verification is required or where payment provider systems experience delays outside bdoko's control.

6.2 Minimum Withdrawal

The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed. Requests may be held pending until the balance reaches the minimum threshold, at the Player's election.

6.3 Withdrawal Conditions

Before a withdrawal can be processed, the following conditions must be satisfied: (a) KYC verification must be complete; (b) any active wagering requirement attached to a bonus must be fulfilled or the bonus must be forfeited; (c) any flagged security review on the Account must have been resolved. bdoko reserves the right to conduct enhanced due diligence checks on withdrawal requests that exceed ৳50,000.

7. Bonuses and Promotions

bdoko may from time to time offer bonuses, free spins, cashback promotions, tournament prizes, and seasonal offers to Players. All such promotions are subject to the specific terms attached to each offer in addition to these general Terms. Where a conflict exists between promotion-specific terms and these Terms, the promotion-specific terms will prevail in relation to that promotion only.

7.1 Wagering Requirements

Unless otherwise stated in the applicable promotion terms, all bonus funds are subject to a wagering requirement before they may be converted to withdrawable funds. The applicable wagering multiplier will be stated clearly in the relevant promotion. Failure to meet wagering requirements within the stated validity period will result in the automatic expiry of the bonus and any winnings derived solely from that bonus.

7.2 Bonus Abuse

bdoko monitors for patterns of play that constitute bonus abuse, including but not limited to: exploiting promotional offers through low-risk hedging strategies; opening multiple accounts to claim the same offer more than once; coordinating with other players to systematically extract bonus value. Where bonus abuse is identified, bdoko reserves the right to void the bonus, cancel associated winnings, and suspend or close the Account.

7.3 Modification and Withdrawal of Offers

bdoko reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time without prior notice, subject to honouring commitments already made to Players who have met the qualifying conditions for a specific offer prior to the modification date.

8. Gaming Rules and Fair Play

All games offered on the bdoko platform operate using certified random number generators (RNG) provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The outcome of each game round is determined independently and cannot be predicted, manipulated, or influenced by bdoko or any Player.

Each game is governed by its own specific rules, which are accessible within the game interface. Players are responsible for reading and understanding the rules of each game before placing any wager. Placing a wager constitutes acceptance of the rules applicable to that game.

8.1 Technical Errors and Malfunctions

In the event of a technical malfunction or system error during a game round, bdoko reserves the right to void the affected round and return the wagered amount to the Player's Account. bdoko is not liable for any winnings that would have resulted from a round that was voided due to a genuine technical error. Decisions made by bdoko in good faith regarding technical malfunctions are final.

8.2 Sports Betting Rules

Sports betting markets on bdoko, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football, kabaddi, and other events, are subject to specific market rules that govern settlement, void conditions, and the treatment of postponed or abandoned events. These market rules are published within the sports betting section of the platform and are updated periodically to reflect changes in the relevant sporting bodies' regulations.

9. Prohibited Conduct

The following actions are strictly prohibited on the bdoko platform. Engaging in any prohibited conduct may result in immediate Account suspension, termination, forfeiture of balances, and reporting to relevant authorities where legally required:

• Providing false, misleading, or fraudulent information during registration or at any subsequent point.
• Attempting to circumvent age verification or identity verification procedures.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a manner not sanctioned by bdoko.
• Exploiting software bugs, glitches, or vulnerabilities in any game or platform feature.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Engaging in match-fixing, insider betting, or any form of sports integrity violation.
• Attempting to launder money or use the bdoko platform to conceal the proceeds of illegal activity.
• Harassing, threatening, or abusing bdoko staff or other players through any communication channel.
• Accessing the platform from a Restricted Territory using a VPN, proxy, or other circumvention tool.

10. Intellectual Property

All content on the bdoko platform — including but not limited to the bdoko name, logo, site design, graphics, text, software, game interfaces, and data — is the intellectual property of bdoko or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the bdoko platform for your personal, non-commercial gaming purposes only.

You must not reproduce, copy, distribute, modify, publicly display, or create derivative works from any content on the bdoko platform without the prior written consent of bdoko. Unauthorised use of bdoko intellectual property may result in Account termination and legal action.

11. Limitation of Liability

To the fullest extent permitted by applicable law, bdoko's total liability to you in connection with your use of the platform, whether arising in contract, tort, or otherwise, shall not exceed the total value of deposits made to your Account in the twelve (12) months preceding the event giving rise to the claim.

bdoko shall not be liable for: (a) any loss of profits, revenue, or data; (b) any indirect, incidental, special, or consequential loss; (c) losses arising from circumstances beyond bdoko's reasonable control, including acts of God, network failures, government action, or third-party payment provider outages; (d) any loss attributable to your own failure to maintain account security or comply with these Terms.

Nothing in these Terms excludes or limits bdoko's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation.

12. Privacy and Data Protection

bdoko collects and processes personal data in accordance with its Privacy Policy, which is available at bdoko.io/privacy-policy and is incorporated into these Terms by reference. By registering an Account, you consent to bdoko collecting, storing, and processing your personal data for the purposes described in the Privacy Policy, including for identity verification, fraud prevention, responsible gaming monitoring, and service improvement.

bdoko will not sell your personal data to third parties. Data may be shared with regulated third-party service providers (including payment processors, KYC verification providers, and regulatory authorities) only to the extent necessary to provide the bdoko service and to comply with applicable legal obligations.

13. Responsible Gaming

bdoko is committed to promoting safe and responsible gaming for all players aged 21 and above. We provide a range of tools that allow you to manage your gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. These tools are accessible from your Account dashboard and take effect immediately upon activation.

If you believe that your gaming behaviour is causing harm to yourself or others, we strongly encourage you to use the self-exclusion tool, which will immediately suspend your Account for the period you select. You may also contact our support team at [email protected] at any time to discuss available support options. bdoko will not send promotional communications to self-excluded players for the duration of their exclusion period.

Players who have self-excluded must not attempt to circumvent their exclusion by opening new accounts. Any account opened in breach of a self-exclusion will be immediately closed and the player will be referred for extended support.

14. Account Suspension and Termination

bdoko reserves the right to suspend or terminate any Account at any time, with or without prior notice, where it has reasonable grounds to believe that: (a) these Terms have been breached; (b) the information provided during registration is false or misleading; (c) the Account is being used for fraudulent, illegal, or abusive purposes; (d) a regulatory obligation requires it; or (e) continued operation of the Account poses a risk to bdoko or other players.

Where an Account is terminated for reasons other than a breach by the Player, any real-money balance remaining in the Account will be returned to the Player via the original payment method within a reasonable time, subject to the completion of any outstanding verification requirements.

You may close your Account at any time by contacting bdoko support. Upon closure, any pending withdrawal requests that satisfy the conditions in Section 6 will be processed. Bonus balances that have not yet met applicable wagering requirements will be forfeited upon Account closure.

15. Amendments to These Terms

bdoko may amend these Terms at any time. Where an amendment is material — including changes to fees, withdrawal conditions, or eligibility requirements — bdoko will provide at least fourteen (14) days' advance notice via the email address registered to your Account and via a notice posted on the bdoko platform. Non-material amendments, such as corrections to typographical errors or clarifications that do not alter the substance of any obligation, may be made without advance notice.

Your continued use of the bdoko platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must discontinue use of the platform and may close your Account in accordance with Section 14.

16. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with international gaming law principles applicable to the jurisdiction under which bdoko holds its operating licence. bdoko operates under an international gaming licence.

In the event of a dispute, we encourage you to contact bdoko customer support in the first instance at [email protected]. Our support team will attempt to resolve the matter informally within seven (7) business days. If a satisfactory resolution cannot be reached informally, the dispute may be referred to the relevant dispute resolution body designated by bdoko's licensing authority.

Nothing in this clause limits your statutory rights as a consumer under the laws applicable in your jurisdiction.

17. Contact Information

If you have any questions about these Terms and Conditions, wish to submit a complaint, or need to contact bdoko for any account-related matter, please use the following contact details:

All notices to bdoko under these Terms must be sent in English to the support email address listed above. Notices sent in any other language may not be actioned until a translation has been obtained.